It has come to our attention that some Gmail account users may not be receiving communications from either of our school email addresses. The two addresses we use end with either @kaiapoi.school.nz, or, @kaiapoi.school.kiwi. The two addresses represent our school gmail account and our email address we use to send out information via our Student Management System. Either of these addresses may send out an email to a list of caregivers. Therefore, if you have ‘Promotions’ as one of your email tabs then emails sent from Kaiapoi High School that have been generated from a list could now be sitting in your Promotions Tab rather than in your Inbox tab.
If you want to move school emails to your inbox there are two ways you can do this:
(1) Move an email to a new category
1. Drag an email to a category tab to add it.
2. To move all future emails from that sender to that category, on the bottom left pop-up notification, click Yes.
(2) Remove Promotions tab in Gmail
1. On your computer, open Gmail.
2. At the top right, click Settings – See all settings.
3. Click the Inbox tab.
4. In the “Inbox type” section, select Default. Note: To hide all tabs, select another inbox type.
5. In the “Categories” section, check the boxes of tabs you want to show. Currently you will have Promotions ticked, so untick this. Note: You can’t make new tabs; you can only show or hide existing ones.
6. Scroll to the bottom, then click Save Changes.
Note: If you’ve turned on notifications, you’ll only get notifications about emails in your Primary category.
